Terms of Use

User Agreement


Your use of and all the web-pages, hyper-links, tools and services provided there under (hereinafter referred to as "the Website" which expression shall include and successor or replacement website) is governed by the following terms and conditions as applicable to the Website ("User Agreement"). This User Agreement shall come into effect upon every visit or usage of the Website or upon your registration or upon you providing any information on the Website. In this User Agreement, you are contracting with Sneh Art Treasures India Pvt. Ltd., a company incorporated under Companies Act, 1956 CIN U36942CH2003PTC026118 with registered office at Plot no. 115, Industrial Area - Phase 2, Ram Darbar, Chandigarh (India), and Corporate office at Plot no. 142, Industrial area - Phase 2, Panchkula, hereinafter referred to as "the Company" which expression unless the context otherwise require shall mean and include its successors, liquidators and assigns.


For the purpose of the User Agreement, Registered User / Visitor and wherever the context so require 'You' shall mean any legal person who has agreed to become a member of the Website by providing Registration Data (as defined hereinafter) while registering on the Website as Registered User using the computer systems of the Website or who has used the Website without becoming a Registered User, and, in both the cases, accepted this electronic version / electronic record of the User Agreement. A Registered User has allocated himself a unique identification user name ("User ID" and "Password") to become Registered User. The term and expression 'You' shall unless the context otherwise require shall and include your legal heir, receivers, successors, liquidators and permitted assigns.


Use of the Website through logging in by Your third party website user ID and password including that of, websites owned by Yahoo Inc. or its subsidiaries, Google Inc. or its subsidiaries, twitter or any other social media website as permitted on the Website or generally using the Website in any manner, with or without using Your User ID and Password is offered to You conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by the Company at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a' and /or on the 'continue button' and/or or any affirmative action as provided on the registration page or using or accessing the Website . If you do not agree or are not willing to be bound by the terms and conditions of this User Agreement, please do not seek to obtain access to or otherwise use the Website.



Important Disclaimers:


The Company and its suppliers, affiliates and service providers provide the Website and services on "as is" basis and without any warranty or condition, express, implied or statutory and specifically disclaim any implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. You expressly agree that your use of the Website is at your risk.


The Company, its associates, affiliates and service providers and technology partners make no representations or Warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website will be error free and/or uninterrupted. 


You understand, agree and acknowledge that The Company may use third party services providers to store and process Your personal information and other information which You provide to the Company (as more specifically identified in the Privacy Policy) and such third parties may store and process your personal information in a country or state which may not have jurisdiction over You and / or such country or state may not have any data protection or data privacy laws or such country's or state's data protection or data privacy laws may not be as strong as the country or state having jurisdiction over You or over the Company  You agree and understand that Company provides no guarantee, warranty or assurance that such third party service providers will protect Your personal information and Company shall not be liable for any actions, commission, omission, misconduct, fraud or negligence (whether in contract or tort or under public policy) of these third parties unless such actions, commission, omission or negligence of the third party is attributed to a direct cause of misconduct and gross negligence of the Company.


To the maximum extent permitted by applicable law, the Company, Sneh Art Treasures India Pvt. Ltd., will have no liability related to user content arising under intellectual property rights, libel privacy,  obscenity, publicity or other laws. The Company will have no liability with respect to misuse, loss, modification or unavailability of any user content.


You agree that the aforesaid disclaimers shall be in addition to any other disclaimers given in this User Agreement. 


Electronic Communications 


When You use the Website or send emails or other data, information or communication to the Company, You agree and understand that You are communicating with the Website and the Company through electronic records which are legally identifiable and enforceable, and You consent to receive communications via electronic records from the Website or/and Company as and when posted, communicated or required. 


We may also send You other information about us, the Site, our other websites, our products, sales promotions, our newsletters, anything relating to other companies in our group or our business partners. If You would prefer not to receive any of this additional information as detailed in this paragraph (or any part of it) please click the “unsubscribe” link in any email that we send to you. Within 14 working days of receipt of your instruction we will cease to send You information as requested. If your instruction is unclear we will contact you for clarification. 


Service of Notice: The Registration Data and email ID or Your account details of the third party website through which You register with the Website will be construed as Your 'designated electronic address' and the Company, Website, third parties and law enforcement agencies will communicate with You on your designated electronic address which will be deemed adequate service of notice / electronic record. 


By impliedly or expressly accepting this User Agreement, You also accept and agree to be bound by various policies of the Company as provided from time to time in various hyperlinks on the Website. 




The Company collects, stores, processes and uses Your information in accordance with the Company Privacy Policy. By using the Website and/ or by providing your information, you consent to the collection and use of the information you disclose on the Website by the Company in accordance with the Company Privacy Policy. 


Eligibility to Use


Persons who are above the age of 18 years, can form legally binding contracts under Indian Contract Act, 1872 and any other applicable law for this purpose are eligible to use this website. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 and any other applicable law for this purpose including minors, un-discharged insolvents etc. are not eligible to use the Website. If you are a minor i.e. under the age of 18 years, you shall not register as a member of the Website and shall not purchase any product from the Website. As a minor if you wish to purchase an item on the Website such purchase may be made by your legal guardian or parents who have registered as users of the Website. The Company reserves the right to terminate your membership and refuse to provide you with access to the Website if it is brought to the Company's notice or if it is discovered that you are under the age of 18 years or are otherwise "incompetent to contract". If you are registering as or on behalf of your parent or legal guardian, you represent that you are duly authorized by the parent or legal guardian to accept this User Agreement and you have the authority to bind your parent or legal guardian to this User Agreement. 


Your Account And Registration Obligations 


If you register on the Website and use it as a Registered User, you are responsible for maintaining the confidentiality of your User ID and Password. You are responsible for all activities that occur under your User ID and Password. You agree, inter alia, to provide true, accurate, current and complete information about yourself as prompted by Website registration form or provided by You as a Visitor or user of a third party site through which You access the Website. If you provide any information that is not true, inaccurate, not current or incomplete or Company has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the User Agreement, Company has the right to indefinitely suspend or terminate or block access of your membership with the Website and refuse to provide you with access to the Website. 




Pricing informtion

The Company strives to provide You with the best prices possible on products and services You buy or avail of from the Website. The pricing details for purchase of products and services from the Website are detailed under the Terms of Offer For Sale.


You agree to provide correct and accurate bank details/ credit/ debit card details to the approved payment gateway for availing Services on the Website. You shall not use a bank account/ credit/ debit card which is not lawfully owned by You, i.e. while making a payment, You must use Your own bank account/ credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. Sneh Art Treasures India Pvt. Ltd. expressly disclaims all liabilities that may arise as a consequence of any unauthorized use of Your credit/ debit card.


Payment Facility 


The Company may from time to time contract with third party payment service providers including banks, credit card payment gateways, payment aggregators, cash on delivery or demand draft / pay order on delivery service providers, mobile payment service providers or through any facility as may be authorized by the Reserve Bank of India for collection, refund and remittance, as the case may be of payment or supporting the same in any manner. 




Sneh Art Treasures India Pvt. Ltd. may limit your activity, immediately remove your information or buys, warn other users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website in the event, but not limited to: 


If you breach the User Agreement or any terms or policies of the Website; 


if your actions may cause legal liability for you, other users or the Company.


The Company may at any time at its sole discretion reinstate suspended users. Company reserves the right to recover any amounts due and owing by you to the Company and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you. 


Limitation Of Liability 


Sneh Art Treasures India Pvt. Ltd. or its affiliates and service providers, in no event are liable for any indirect, incidental, special, incidental, consequential, punitive or exemplary damages, including but not limited to, intangible losses arising out of or in connection with the Website, its services or this agreement (however arising, including negligence or under torts or under public policy). 


In addition to any limitation of liability and various disclaimers provided elsewhere in this User Agreement, the Company's entire liability and Your sole and exclusive remedy in any circumstance is limited to exercise your reasonable efforts to enable You to get the refund of the product price from the Company on the Website. Other than this, the Company shall have no liability to you.


Indemnity : You shall fully indemnify, keep indemnified, defend and hold harmless Sneh Art Treasures India Pvt. Ltd. and it's shareholders, subsidiaries, affiliates, third-parties and their respective shareholders, officers, directors, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of the User Agreement or any rules and policies contained herein, or your violation of any law, rules or regulations or the rights of a third party. 


General : You shall have no authority to bind the Company in any manner whatsoever nor shall the Company have any authority to bind you in any manner whatsoever. All the services will be provided by the Company as an ndependent entity. 


If any clause of the User Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the User Agreement. 


This Agreement sets forth the entire understanding and agreement between You and Sneh Art Treasures India Pvt. Ltd. with respect to the subject matter hereof. 


It is at the sole discretion of the Company, it may transfer its rights and obligations under this Agreement, assign this Agreement or novate this Agreement without your prior express consent / knowledge. However, the Company on reasonable efforts basis and if practicable may provide You with an advance intimation of any such acts. 


Governing Law 


These Terms of Use and all transactions entered into on or through the Website and the relationship between You and Sneh Art Treasures India Pvt. Ltd. shall be governed in accordance with the laws of India without reference to conflict of laws principles.


You agree that all claims, differences and disputes arising under or in connection with or in relation hereto the Website, the Terms of Use or any transactions entered into on or through the Website shall be subject to the exclusive jurisdiction of the courts at Chandigarh, India and You hereby accede to and accept the jurisdiction of such courts.




If any dispute arises between You and the Company during Your use of the Website or Your dealing with the Company in relation to any activity on the Website, in connection with the validity, interpretation, implementation or alleged breach of any provision of the User Agreement and all the rules and policies contained herein, the dispute shall be referred to a sole arbitrator who shall be an independent and neutral third party identified by Platform. The Arbitration & Conciliation Act, 1996, shall govern the arbitration proceedings. The arbitration proceedings shall be in the English language. The place of arbitration shall be Chandigarh. Your obligations to pay the Payment Fees shall not be suspended during the arbitration proceedings.